I met an amazing person yesterday while shopping for coffee of all things. It was a last minute stop after dropping my fur babies off at day care when a sudden want for a latte came upon me. Diana Eichler, owner and trainer at Wags in Parksville, had long ago told me about the cafe around the corner called Coyote’s Coffee. I was envisioning driving down the highway to Nanaimo to run some errands with a latte in my hand, and I also needed a pound of coffee for my French Press. So, I made what I thought would be a quick stop at the Coyote Coffee place seeking some java.
Little did I know that I would spend a good 30 minutes there after meeting Philip, coffee expert extraordinaire and the owner of this incredible establishment. Now keep in mind that I am used to walking into a grocery store or cafe, finding the coffee section and choosing a coffee brand and roast by reading the labels. I then move to the grinder, select the grind I think will work with my machine and complete the task. But, things were different yesterday as I ordered my latte, and then asked the barista if they sold coffee by the pound. The answer was “yes”, and out from the back room popped Philip!!
He took me to a section in the cafe that displayed all the coffees he had to offer. They were from a variety of countries, all ethically sourced, and he explained how each was picked, prepared and roasted, and why they were processed the way they were. Once I chose the coffee I wanted to purchase based on the information he shared with me, he took me back to the roasters to show me the equipment he used and gave me a step by step account of what the coffee went through to get to the shelf at the front of the store.
I bought 2 pounds of coffee and a latte to go, and I have to say, I left with an incredible “feel good”. I was definitely sold on the coffee, and it really is the best tasting coffee I have ever had, but there is no doubt that it was Philip who sold me on this liquid gold!!! From the moment he spoke, I was enthralled with his passion of work and his eagerness to share all he knew about coffee, his process, and his dedication to provide the best customer service he was able to give.
Honestly, I would have bought anything Philip suggested to me because he got me at ‘hello’ as he showed up with honesty, integrity, knowledge and a feeling of truly caring about meeting my needs as his customer. I so value all of these attributes, and I am adamant about supporting local entrepreneurs like Philip and businesses like Coyote’s Coffee because they work tirelessly for our community.
Tomorrow is a day to look forward to as I have a Parksville run to do; thinking I might need another latte created at Coyote’s Coffee 🙂